Frequently Asked Questions

Era is an AI-powered investment intelligence and educational platform for self-directed investors. It aggregates real-time market data across US equities, the top 10 cryptocurrencies, and commodities (gold, silver, oil) into a single command center. Era provides proprietary sentiment analysis, 14 thematic investment intelligence baskets, proprietary crypto scoring models, AI-generated market commentary, and educational content — all designed to help you make more informed decisions. Era bridges the worlds of DeFi and TradFi so you can explore both from one platform. Era is an educational platform. Nothing on the platform constitutes investment advice.

Era Digital Limited is incorporated in the Isle of Man and led by its founder, who brings over 25 years of investment and senior leadership experience. The founder previously worked at an investment bank sales and trading floor, at global investment managers with senior leadership positions, and built Era to give individual investors access similar quality of market intelligence that institutional professionals use — without conflicts of interest or a $25,000 price tag. Era is fully bootstrapped with no venture capital funding, ensuring complete independence and alignment with its clients.

DeFi (Decentralized Finance) refers to the crypto and blockchain ecosystem, while TradFi (Traditional Finance) covers stocks, bonds, commodities, and conventional markets. Most platforms focus on one or the other. Era brings both worlds together in a unified intelligence platform, so you can track equities, crypto, and commodities side by side, explore how macro events affect both asset classes, and develop a more complete picture of the financial landscape. It is an educational approach designed to help self-directed investors learn across asset classes.

The Cockpit is Era's real-time market snapshot dashboard — your command center for market intelligence. It provides an at-a-glance overview of key market indices, daily sentiment readings, and AI-generated market summaries. Think of it as the instrument panel a pilot checks before takeoff: everything you need to understand current market conditions in one view. The Cockpit is available on the free tier.

Era's Sentiment Intelligence provides a proprietary composite score drawing from institutional flows, market breadth, and behavioural indicators across three asset classes — equities, crypto, and commodities — plus an overall market sentiment reading which incorporates credit and fixed income. Scores are regularly updated to help you understand the prevailing market mood at a glance, so you can factor sentiment into your own research process. Sentiment scores are analytical tools for informational purposes only — not recommendations. This is a Pro feature.

Thematic investing focuses on long-term structural trends rather than individual stock picking. Era tracks 14 proprietary thematic intelligence baskets spanning technology, energy, healthcare, security, and more — each tracking a curated set of stocks aligned to a specific investment megatrend. These themes are identified from publicly available research by global chief investment officers at major financial institutions. Performance data is sourced from institutional-grade market data providers and regularly updated. You can explore the full basket lineup and tracked performance inside the platform. These baskets are informational constructs for educational tracking — not managed portfolios or recommendations.

Era tracks 14 proprietary thematic intelligence baskets spanning technology, energy, healthcare, security, and more — each tracking a curated set of stocks aligned to a specific investment megatrend. Together they cover hundreds of stocks across multiple sectors. Performance is tracked regularly with multiple time horizons so you can explore short-term and long-term trends. Sign up to discover the full basket lineup inside the platform. These are educational tracking tools, not investment products.

Era's Crypto Intel section uses AI-powered macro regime scoring that synthesises multiple data points into a clear directional signal for the top 10 cryptocurrencies by market cap. The model adapts to changing market conditions rather than relying on static indicators. Scores are regularly updated. This is an experimental and educational tool for informational purposes only — scores are not recommendations and past performance is not indicative of future results. Crypto is extremely volatile. You should be prepared to lose all the money you invest in cryptoassets. This is a Pro feature.

Curiosity is Era's educational content hub designed for self-directed learners who want to deepen their understanding of markets. It currently features plain-language explainers covering blockchain, crypto, and DeFi fundamentals, and also TradFi essentials (concepts like VIX, P/E ratios, and yield curves) and profiles of legendary investors. The philosophy: learn from multiple schools of thought rather than following one dogmatically. All Curiosity content is educational only and available in the Free tier — not financial advice.

The Watchlist lets you save and monitor specific assets you want to track. You can set dream values alongside current and purchase prices, and receive AI-generated analysis for each asset on your tracked assets. It is a personalized tracking tool that puts your specific interests front and center. Watchlist data is informational only and does not constitute a recommendation. This is a Pro feature.

Signing up is quick and free. Visit platform.eradigital.ai and create an account with your email address, or sign in with Google. No credit card is required for the free tier. Once registered, you immediately get access to the Cockpit, Macro Dashboard, asset data, the screener, Curiosity educational content, and 4 daily AI credits. If you want to explore Pro features, every paid plan includes a 7-day free trial.

The free tier includes core market intelligence across equities, crypto, and commodities — including the Cockpit dashboard, Macro Dashboard, screener, Curiosity educational hub, and daily AI credits. Pro unlocks deeper analysis, advanced thematic insights, Crypto Intel scoring, an editable Watchlist with AI analysis, and educational content from investment legends. Era also offers flexible A La Carte and Family plans. Visit the pricing page at platform.eradigital.ai for the full comparison. Annual billing saves 20%.

Yes. All paid plans — A La Carte, Pro, and Family — include a 7-day free trial with full access to the selected features. You can cancel anytime before the trial ends and you will not be charged. If you do not cancel, your subscription continues automatically at the plan rate.

Era works on all modern browsers including Chrome, Safari, Firefox, and Edge, on tablets, laptop and desktop computers. A mobile app is going through testing and production workstreams. The platform is fully responsive, so you get a quality experience whether you are on a laptop, desktop or tablet. A native iOS app is currently in development for an even smoother mobile experience.

Era collects your email address, username, account preferences, watchlist data, and anonymised usage analytics via Google Analytics 4. Three conversion events are tracked: registration, free trial activation, and paid subscription. Payment data is handled entirely by Dodo Payments — Era never sees your card details. Era does not sell personal data to third parties. You can manage your cookie preferences and opt out of analytics at any time. Full details are in our Privacy Policy.

The Era platform is hosted by Emergent. Your data is stored in the United States (US Central). Appropriate safeguards are in place for international data transfers as detailed in our Privacy Policy. Payment data is handled separately by Dodo Payments and is never stored by Era.

No. Era does not sell personal data to third parties. Anonymised analytics data is collected via Google Analytics 4 to improve the platform experience, but this data cannot identify you individually. You can opt out of analytics tracking at any time through your cookie preferences or by installing the Google Analytics Opt-Out Browser Add-on.

You can delete your account directly from your Profile page (Settings → Privacy → Delete Account). This removes your account data, watchlist, and preferences. You can also download your data before deletion. Alternatively, email privacy@eradigital.ai. Data subject requests are processed within 30 days as required by applicable data protection law. Anonymised analytics data and payment records retained for legal obligations are not included in deletion.

Under the Isle of Man GDPR (and where applicable, UK GDPR and EU GDPR), you have the right to access, rectify, erase, port, restrict processing of, and object to processing of your personal data, and to withdraw consent at any time. Contact privacy@eradigital.ai to exercise any of these rights. You can also lodge a complaint with the Isle of Man Information Commissioner, the UK ICO, or your local EU supervisory authority.

Yes. Era offers a generous free tier that includes core market intelligence across equities, crypto, and commodities — including the Cockpit dashboard, Macro Dashboard, screener, Curiosity educational hub, and daily AI credits. No credit card is required — just sign up with your email. Paid plans unlock deeper analysis, advanced thematic insights, and more. Annual billing saves 20%.

You can cancel your subscription at any time from your Profile page on the platform. Your access continues until the end of your current billing period. There are no cancellation fees or long-term contracts (maximum is annual subscription).

Payments are processed by Dodo Payments, Inc., which acts as Era's Merchant of Record. Dodo Payments handles all payment processing, tax compliance, and chargebacks. Era never sees or stores your payment card details. This separation ensures your financial information stays secure with a dedicated payment processor.

No. Era Digital Limited is not regulated by the IOMFSA, FCA, SEC, CFTC, MAS, or any other financial regulatory authority. Era is an educational and informational platform. It is not an investment adviser, broker, bank, exchange, or custodian. Era does not hold client assets and is not affiliated with any financial institution. Words like "intelligence", "co-pilot", "signals", "edge", and "scores" refer to informational tools — not advisory services. All investment decisions are your sole responsibility.

No. Everything on the Era platform is educational and informational only. Sentiment scores, crypto intelligence scores, thematic basket performance data, screener results, and AI-generated commentary are analytical tools — not recommendations, solicitations, or inducements. Era does not provide financial advice, personal recommendations, or suitability assessments. All investment decisions are your sole responsibility. Always do your own research and consult a qualified, licensed financial advisor.

Era is available globally to users aged 18 and over, with the exception of restricted jurisdictions under comprehensive UK, US, EU, or Isle of Man sanctions. Restricted jurisdictions include Cuba, Iran, North Korea, Syria, Russia, Belarus, Crimea, and Myanmar.

All investments carry risk, including total loss of capital. Cryptocurrency is extremely volatile. Past performance is not indicative of future results. Technical analysis may produce false signals. Screener results are not recommendations. AI-generated content may contain errors and should be verified independently. Era provides educational tools to support your own research — it does not reduce or eliminate investment risk. Never allocate more than you can afford to lose, and consult qualified professionals before making any financial decisions.

Era aggregates data from multiple institutional-grade market data providers and professional data sources covering cryptocurrency, US equities, macroeconomic indicators, and financial news. Please refer to Era's Terms of Service for further detail.

Data is refreshed regularly across all sections of the platform. Market data is updated throughout the trading day. Sentiment scores, thematic basket performance, and Crypto Intel scores are each refreshed once a day on their own schedules and respective markets to attempt to deliver timely intelligence. The Cockpit provides a snapshot combining the latest available data from all sections. Era does not have direct market access and data is delayed — refer to your broker, financial advisor, or trading venues for the most up-to-date data.

For customer support, email help@eradigital.ai. For general inquiries, reach out to contact@eradigital.ai. For privacy and data requests, use privacy@eradigital.ai. For legal matters, contact legal@eradigital.ai. Era is committed to responding to all inquiries within 48 hours.